Privacy Policy

1. Information We Collect

Personal Information:

• Name and email address (for account creation)
• Payment information (processed securely by PayPal)
• Progress data and exercise completion status
• Personal notes and reflections you choose to record

Technical Information:

• IP address and device information
• Browser type and version
• Usage patterns and session data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our service
• Track your progress through the program
• Process payments and manage subscriptions
• Send important service updates and notifications
• Provide customer support
• Analyze usage patterns to improve our program
• Comply with legal obligations

3. Information Sharing and Disclosure

We do NOT sell your personal information.

We may share your information only in these limited circumstances:

• Service Providers: PayPal for payment processing (they have their own privacy policies)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfer: In the event of a merger or acquisition (with notice to users)
• Aggregated Data: Anonymous, aggregated statistics for research purposes

4. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure database storage with restricted access
• Regular security audits and updates
• Employee training on data protection

Important: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Export: Download your progress data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Limit Processing: Request restrictions on how we use your data

To exercise these rights, contact us at: privacy@anxiety-reset.symvoro.com

6. Data Retention

We retain your information:

• Account data: Until you delete your account
• Progress data: Until you delete your account or request removal
• Payment records: As required by law (typically 7 years)
• Support communications: For 3 years after resolution

7. Cookies and Tracking

We use cookies to:

• Keep you logged in to your account
• Remember your progress and preferences
• Analyze website usage and performance
• Provide a personalized experience

You can disable cookies in your browser settings, but this may affect service functionality.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request deletion of personal information.

11. GDPR Compliance

For European Union residents, we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing your data is typically your consent or legitimate business interests.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Your continued use after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

• Email: privacy@anxiety-reset.symvoro.com
• General Support: support@anxiety-reset.symvoro.com